バグらしい
以下転載の転載
1. Open a command prompt.
2. Navigate to %windir%¥PCHealth¥HelpCtr¥Binaries
3. Run “start /w helpsvc /svchost netsvcs /regserver /install”
4. Once this command completes the Help and Support service should now appear in services.msc
5. Start the Help and Support service
URL:http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support- service-missing-after-installing-windows-2003-service-pack-2.aspx
http://bbs.hotfix.jp/ShowPost.aspx?PostID=6821
以上からの転載
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